FREQUENTLY ASKED QUESTIONS

FAQs2018-03-23T18:59:30+00:00
What are our hours of business?2023-05-25T16:32:27+00:00

Tuesday thru Friday 10am to 5pm and Saturday 12 to 5pm

How can I sign up for your newsletter Emails?2023-05-25T16:31:16+00:00

Just send us a request to add email to gibsontix@gmail.com

What is the Address of the Theatre?2018-03-20T19:33:31+00:00

318 South Washington Street, Shelby NC 28150

How can I purchase tickets?2018-03-20T19:46:30+00:00

The best way to purchase is to call the box office 704-487-8114. You can purchase online through our ticket agent Vendini (fees and additional charges will apply) or you can stop by the office at 318 S. Washington Street, Shelby NC 28150.

Can I get a refund for my tickets?2018-03-20T19:48:35+00:00

We do not offer refunds. The best thing to do would be to sell it to a friend or to someone on Craigslist for face value.

Tickets will be refunded if the artist or venue cancels the concert.

Does the Theatre have wheelchair access?2018-03-20T19:49:03+00:00

Yes for wheelchair access please call the Don Gibson Theatre for tickets and assistance.

What is the Video/Camera policy?2018-03-20T19:49:38+00:00

We only allow cell phone cameras and cell phone videos, unless you have approval from management prior to the show. NO FLASH   ALLOWED.

Does the Theatre sell food?2018-03-20T19:50:04+00:00

No but there are several great restaurants within a short walking distance of the Theatre. Call for details or check out our Marquee Club Page for a list of great places around town to visit.

What should we wear?2018-03-20T19:50:30+00:00

Dress is casual comfortable.

What is Show Time and doors?2018-03-20T19:50:59+00:00

Most shows are at 8pm sharp. Doors open to the lounge at 6pm and into the main theatre at 7:30pm

Do we have a bar?2018-03-20T19:51:25+00:00

We do have a bar that sells beer, wine and mixed drinks and soft drinks. We do not sell food. You are allowed to take drinks into the main Theatre only with a Don Gibson cup with lid secured which can be purchased at the bar.

Can we meet the artists?2018-03-20T19:51:53+00:00

Most artists that play the Don Gibson Theatre does come out to sign autographs and meet patrons. On a few occasions due to time restrictions that is not possible.

What else is there to do in Shelby during our stay?2023-05-25T16:35:27+00:00

Check out  LandofRythm.com/  for more great attractions and places to visit while in Shelby NC.

Where can we park when we come to a show at the DGT?2018-03-20T19:52:36+00:00

We have lots of FREE parking around the Don Gibson Theatre. Anywhere along Washington Street, on show nights and after 6pm on Friday directly beside the Theatre is our neighbor Fidelity Bank’s parking lot and on the corner of Washington and Graham St. in the City parking lot.

What’s up with the $2.50 service fee at the box office and/or the fees online?2023-05-25T16:36:15+00:00

Most of the ticket money goes to the bands, which have high overhead/travel costs of their own. The service fee covers part of the overhead costs involved in staffing and running a box office on every show night. It is intended to help cover the costs of labor, ticket stock, ticketing software fees, credit card fees, phone charges, box office equipment, etc. We make every effort to keep this service charge as low as possible. The truth is we have to find a balance between a legitimate, proven ticketing company with a strong online operating system, the ability to do print-at-home and scanner systems plus a box office system that all works together. Audience View is the online ticketing company we use, and the fees they charge are their only source of revenue to provide you and the Don Gibson Theatre the above services.

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